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Solity Sales
After over 20 years in the direct sales market the Solity team have developed a solution that can be customised to anyone’s sales journey, ensuring a consistent and clear sales pitch, forcing sales staff to ask specific questions and photograph specific things, ensuring that they stay on script and sell to the organisation’s standards. This prevents rogue sales staff promising unachievable things and can even restrict under pricing. Our customers have reported the following benefits:
BENEFITS
Increase In Sales
Sales staff who have used Solity Sales found that customers were much more receptive to a sale presented on an electronic device as the organisation appear more professional. We also found customers who did not buy on the day were more likely to return as they had an electronic copy of the quotation emailed to them.
Increase in Order Value
Users also found that customers were more receptive to the price presented on the device as the computer adds credibility, this lead to an increase in order value of around 20%.
Reduction in Cancellations
As an electronic copy of the quote is sent to the customer within minutes, the customers confidence in the organisation is maintained reducing the number of cancellations.
Increased Sweep Sales
For those Pitch and Misses, the sweep team have access to exactly what the sales staff quoted, including any images taken. This allows them to make much more accurate costings and competitive sales pricing.
Increase in Productivity
As all contract and supporting information is gathered on the day and stored in a cloud environment, sales staff do not have to manually submit sold contracts. Solity Connects is a cloud-based solution and is therefore accessible from most up to date web enabled devices.
Reduced Errors in Deliveries / Installations / Surveys
Solity Sales uses address lookup features to ensure the correct address is stored against any appointment. The Solity Sales uses what3words to store the exact location of the device when the contract was created, backing up the postal address with an address support and installation staff can find using what3words.
FEATURES
As standard Solity Sales has the following features included
Your Pitch
Solity can customise its interface to follow your sales demonstrator and structure, ensuring the pitch is conducted the way it was devised to be. The tried and tested one you know gets the best results. This not only improves your conversion rates but reduces mis-selling as the system will force the user to complete questions. In the end it becomes easier and more successful for the user to do what they were supposed to.
Your Objection Handling
By ensuring sales staff follow the script, all objections should be handled before the price is demonstrated ensuring the customer has less reasons to say no.
Your Data Collected your way
By controlling what is input where and the ability to prevent users moving on without filling in the data required, you can ensure questions in the script are always answered.
Include Multi-Media and Photos in Presentations
As part of our demonstrator we can include pages with videos and photos to enhance and modernise the sales pitch. This is centrally cloud stored so can be easily maintained to ensure compliance and accuracy.
Enhanced Credibility
Presenting your sales pitch on a tablet or laptop greatly improves your customers perception of the business.
Enhanced Legibility
As all contracts are typed, there is no issue with illegible handwriting.
Secure & GDPR Compliant
As all data is controlled by username and password, only registered users can see the data and that is restricted to only allow what they need to see. To read more see ICO
Prevent Data Theft and Pre Qualifying Leads
We restrict access to lead data until the appointment time to ensure the lead is not pre-qualified. We also restrict data available to a user making it very difficult to pass leads on to a third party.
Customer Confidence & Peace of Mind
Issuing your quote immediately, in electronic PDF format via email, gives the customer confidence they are dealing with a professional organisation and gives them peace of mind.
Confirmed Pitched Sold (CPS)
A standard KPI used in direct sales 15/12/8 representing the CPS is included as standard in Solity Sales reports. CPS data can be totalled by company, team or agent live in real time so you can keep your finger on the pulse of your business.
EXTRAS
As well as the features in the sales system we can offer the following extras:
Remote Signatures
The contract can be emailed the customer to sign using their keyboard, mouse or finger.
Mobile Photo Upload
An additional feature that allows users to scan a QR code that will open a mobile version of the app allowing them to upload photos from their mobile phone into the contract directly.
Bank Payment Integration
Integrate the sales system into your payment system to take a deposit at the point of agreement with the customer from your device.
Finance Application Integration
This feature automatically interfaces with a finance application system ensuring a perfect application every time.
SMS Notification
With our SMS integration we can text staff and customers the progress of their contract.
Added Security
We can add two factor authentication (2FA) to the users login for extra security.
Solity CONNECTS
Solity Sales can be connected to modules to completely integrate your sales process with lead generation and installation. To see more click here
Solity Leads
Solity Leads is designed to collect and process enquiries for the direct sales market. It allows for central of contacts and integrates direct into the Solity Sales system. To read more click the button below
Solity Installs
Solity Installs is designed to manage the process from sale to satisfactory install or delivery of your product. Integrating with Solity Sales it uses the central data repository to manage the final stage of a successful sale. Click Below